-My goal is for you to be thrilled with the products you buy from me. To that end, you have 7 days to fondle your purchase and if it doesn't fill you with delight, you may return it at your expense for a refund or exchange. Return shipping costs will NOT be refunded.
-No refunds or exchanges for personalized items
-My workmanship is 100% guaranteed. With certain restictions.
*Beads are made of glass. If you drop it onto a hard surface like concrete or ceramic tile, it will probably chip.
*Jewelry should not be worn when playing sports or other activities where it can get broken.
*In some cases, jewelry should not be worn in any type of water...I will usually specify when this is the case.
-If something becomes damaged or breaks, please use the contact form and tell me what you purchased and what the issue is. Each situation is unique, so I will work with you to make it right.
Shipping to a U.S. address:
-Beads and some jewelry pieces are shipped 1st class and include delivery confirmation.
-Jewelry can be shipped via flat rate priority, which includes tracking and insurance.
Shipping to International address:
-I will ship to any country. Not all countries have been activated for shipping. Please contact me if you are in one of the countries not listed.
-I ship via US postal service, 1st class international. If you prefer a different method or want insurance, please contact me for rates.
-I am not responsible for custom charges or fees. Also, I will not put anything false on a customs form.
Shipping information for everyone:
-once payment is received, orders will be packaged up and shipped within 1-3 days except during holidays and vacations. If this is the case, I will post an announcement letting you know expected shipping time.
-If you have special requests, please contact me before completing your purchase to make sure I can accommodate. I will do my best to make it happen.
To be kinder to the Earth and save money, packaging materials in good condition will be reused for shipping. If, for some reason, this is a problem, please make a note of it when you check out.
Your information will never be sold or traded or given to anybody. Companies that do that are not cool.